Privacy Policy

Last updated: 28 September 2026

Izibulo Plant & Projects, a division of Mbulase and Associates (Registration Number 2016/222101/07), is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

  1. Who We Are

Responsible Party: Izibulo Plant & Projects (Division of Mbulase and Associates)
Registration Number: 2016/222101/07
Physical Address: 664 Section F, Ekangala 1021
Email: info@izibulo.com
Phone: 081 314 4444

  1. Information Officer

Our Information Officer is contactable at info@izibulo.com.

  1. What Information We Collect

We collect personal information you provide to us through:

  • The Request a Quote / Tender form (name, company, email, phone, project details, uploaded documents)
  • The Capability Statement access form (name, company, email, role)
  • Direct contact via phone, email, or WhatsApp
  • Website analytics (IP address, browser type, pages visited — anonymised)
  1. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes
  • Process tender and RFQ submissions
  • Send requested documents (such as our capability statement)
  • Comply with legal and regulatory obligations
  • Improve our services and website
  1. Legal Basis for Processing

We process your information on the basis of:

  • Your consent (for marketing and document downloads)
  • Contractual necessity (for quotes and tenders)
  • Legal obligation (for compliance records)
  • Legitimate interest (for business operations)
  1. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:

  • Service providers who assist our operations (email, hosting, analytics)
  • Legal or regulatory authorities when required by law
  1. Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected, or as required by law. Tender and contract records are retained for 5 years.

  1. Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to processing
  • Lodge a complaint with the Information Regulator

To exercise these rights, contact info@izibulo.com.

  1. Cookies

Our website uses cookies. See our Cookie Notice for details.

  1. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

  1. Changes to This Policy

We may update this policy from time to time. The latest version will always be available at izibulo.com/privacy-policy.

  1. Contact Us

For any privacy-related enquiries:
Email: info@izibulo.com
Phone: 081 314 4444
Post: 664 Section F, Ekangala 1021

  1. Information Regulator

If you are not satisfied with our response, you may contact:
The Information Regulator (South Africa)
Website: inforegulator.org.za
Email: complaints.IR@justice.gov.za